• Amsterdam service Jam 2018

    The Amsterdam Service Jam takes place during the Global Service Jam 2018: March 9th, 10th & 11th. Be a part of the movement, work together with great minds and create something new. During a jam you team up for one weekend with people from different fields and backgrounds and create something, anything! The Amsterdam Service Jam is a satellite event of the Global Jam events: About 100 Jams in different cities around the world will take place in the same weekend, all working in the same way, collaborating, learning, creating and getting to know each other.

    How we Jam?

    Have you ever seen a music Jam-Session? A group of musicians that just start playing together without having a plan, having fun, creating a new rhythm? That's what we do. With about 50 others, in only 48 hours, guided by a program and with the help of Design Thinking experts we'll develop completely fresh service concepts.

    What is Service Design?

    Service Design is a design discipline in which you use design methodologies in order to design new services. We don’t want to teach you what Service Design is, we want you to experience it. Innovate by finding new meaning and try out new methods -- Let's start creating!


    IJsfontein. A creative agency specialized it Playful Learning.


    Kattenburgerstraat 5,

    Building 024
    1018 JA Amsterdam,

    What do I get?


    In order to cover the expenses we ask you to buy a ticket for 47,23 Euro. This charge covers everything we need to keep you inspired, designing, watered and fed for a weekend: pens, post-its, prototyping material, space, speakers, coaches and of course food...

    Included: Friday: Dinner | Saturday: Breakfast (Dinner not included but organized by us) | Sunday: Breakfast & Lunch


  • Tickets

  • The Jam Experience (in progress)

    FRIDAY @ 17.00 - 21.30


    Meet, Greet & Build Teams


    On Friday evening we will all celebrate the end of the week but more important we start the fun! We open the Jam and watch the Global Video of this years theme. An organized randomizer helps to form teams of 4-6 people.


    17.00: Doors open

    18.00: Welcome Talk
    18.30: Announcing the official Global Service Jam challenge

    19.00: Jam Roulette to create Teams
    19.30: Theme brainstorming
    20.00: Dinner
    Until 21.30: Beers & Get together

    SATURDAY @ 9.00 - 18.00 + DINNER EVENT

    Go out, share your stories, understand the people, dive deep, find the jewel

    On Saturday everything is about sharing and finding the best idea. You will go out and talk to people in Amsterdam, from there you look for new opportunities and finally choose your best concept.


    At the end of the day we all go to a place to eat and talk about the day. We organize dinner, but ask you to pay this part for yourself.


    8.30: Breakfast

    9.00: Inspirational Talk
    9.30: Input on interviewing
    10.00: Go out!

    13.00: Inspiration session
    13.30: Understand
    15.00: Ideate
    16.00: Prototype
    17.00: Exhibition
    18.00: Dinner event at an external location (voluntary)

    Sunday 9.00 - 17.00

    Create Prototypes, Validate and Present!

    On Sunday it's all about finalizing... You will share your prototype with others and let them interact with your service. Pitch it to the crowd and judges and give each other feedback.


    9.00: Breakfast
    9.30: Inspiration Session
    10.00: Back to Work!
    12.00: Lunch
    13.30: Welcoming guests

    14.00: Presentatons start with Jury of Service Design experts

    15.30: Drinks

  • People

    Organizer - POTASJ

    Organizer - Money Penny

    Organizer - Content

    Organizer - Content

    Organizer - content & Sponsoring

    organizer - communication

  • Guests Service Jam 2018

    To Be Announced

    Interested in contributing to the program? Send us an email at amsterdamservicejam@gmail.com

  • We will be hosted this year by makerversity amsterdam

  • Partners 2016

    Interested in becoming a partner for 2017? Contact us on amsterdamservicejam@gmail.com. It could be the beginning of something great!


  • Volunteer

    We are always looking for helping hands!

    Energizer expert or KitchenHero? Mail us: Amsterdamservicejam@gmail.com

  • FAQ's

    Are we going to work on projects that we bring to market on monday?

    If you think you can, we encourage that off course! However, it is most important that you take the opportunity to try out and learn from each other. We encourage to bring your ideas further and will also ask you to plan that.

    I would really like to join but I have band rehearsal on Saturday afternoon ...

    Being part of a team means we would like you to be present throughout the weekend, but if you don't want to miss the experience and your team is ok with it, we will not let you down. Just let us know, we might be able to work something out! If you are unavailable for all of Saturday, it might be better to come and watch the final pitches on Sunday afternoon so you don't disappoint your team members.

    What do I get for 47,23 Euro's?

    You pay to cover the expenses of the weekend and are able to meet new interesting people and create new refreshing ideas. We provide food and drinks during the days and also prototyping materials. A small price for the security needs to be covered.

    I have a challenge related to my job (at a big corporate company) that I would love to work on, can I come in and work on that?

    We'd rather that you didn't, we want you all to learn to get inspired from each other and work on ideas based on insights from fieldwork. However, this might be the opportunity to meet creative and interesting partners in solving your big work problem!

  • Movies & PhotOs

    Jam 2016

    Jam 2014

    Jam 2014

    Jam 2015

    Jam 2016